Trade Terms & Policies

These terms explain how wholesale ordering works with Essence & Beauty Wholesale LLC (“Essence & Beauty”, “we”, “us”). They apply to every account and order. We may update them from time to time; the version published here applies to orders placed after the update.

Wholesale accounts are for businesses that buy products for resale. To open and keep an account:

• Provide accurate business and contact details, and let us know when they change.
• Use your account only for your own business.
• Provide any supporting details we reasonably ask for when reviewing your inquiry.

We review every account inquiry and may decline an inquiry, or close an account, where the details provided can’t be confirmed or these terms aren’t followed.

Our minimum wholesale order is $500.

Wholesale customers who wish to purchase tax-free are required to provide a valid ST-3 Resale Certificate.

Contact us to submit your ST-3 Resale Certificate.

Wholesale pricing isn’t published on our website. We quote prices for each order based on the products, quantities and current availability. Prices can change until your order is confirmed; the price we confirm for your order is the price that applies to it.

If a price or product detail on a quote or invoice is clearly wrong, we’ll contact you to correct it before the order ships.

• Send us the products and quantities you want by WhatsApp, phone or email.
• We confirm availability, pricing and your order total.
• Your order is finalized once you approve the total. Payment arrangements are confirmed with your order.
• Orders are prepared for shipment once payment has been received, unless other terms have been agreed in writing.

If you need to change or cancel an order, contact us as soon as possible. We’ll try to accommodate changes before an order is prepared for shipment, but shipped orders can’t be changed or cancelled.

The brands on our website show what we carry, not live stock levels. Availability changes often, so every order is confirmed against current stock. We won’t substitute a different product without your approval.

• The shipping method and cost are confirmed with your order.
• Delivery estimates come from the carrier and aren’t guaranteed.
• Please provide a complete, accurate shipping address — we can’t be responsible for delays caused by incorrect details.
• Most fragrances contain alcohol and are regulated for shipping, which can affect carrier options.

Inspect your shipment as soon as it arrives, before products are processed, listed or resold. If anything is damaged, missing or incorrect:

• Contact us promptly with your business name and order details.
• Include photos of the outer box, the shipping label and the affected products.
• Keep all packaging and don’t sell or list the affected items while we look into it.

Once we’ve confirmed the issue, we’ll resolve it with a replacement, credit or refund, depending on the situation and what’s available.

Wholesale orders can’t be returned for a change of mind, and unsold stock isn’t accepted back. Returns are only accepted where we’ve agreed to them in advance — for example, after a confirmed shipping or order error. Items sent back without our agreement may be refused.

You’re responsible for how you resell the products you buy from us, in stores, online or through marketplaces such as Amazon, Walmart, eBay and Whatnot. When reselling:

• Follow each marketplace’s seller, category and brand requirements.
• Follow brand pricing and resale policies, such as minimum advertised prices, where they apply.
• Describe products accurately, including their condition.
• Don’t claim to be an authorized retailer of a brand unless that brand has authorized you directly.
• Don’t use our name, logo or invoices to suggest brand authorization.

We provide an invoice with every order but can’t guarantee that a marketplace will accept it for brand or category approval.

Brand names and trademarks shown on this site belong to their respective owners. They're used only to identify products we carry and don't imply any affiliation with, or endorsement by, those brands.

Unless a brand relationship is specifically stated, listing a brand doesn’t mean we’re its authorized distributor. If you represent a brand and have a question about how your products are presented or resold, please contact us.

• Keep your business details, and any resale certificate you’ve provided, accurate and up to date.
• Check shipments promptly and report problems as described above.
• Store products properly — fragrance and beauty products should be kept away from heat and direct sunlight.
• Follow the laws, marketplace rules and brand policies that apply to your business.

Brands, suppliers and distributors are welcome to contact us. Include who you represent, what you’re proposing and any relevant documents, such as a line sheet or price list. We review every inquiry and reply where there’s a fit. Please don’t send confidential information until we’ve agreed how it will be handled.

• We may decline or cancel an order — for example, because of a pricing error, limited availability, or details we can’t confirm. If you’ve already paid for a cancelled order, we’ll refund you.
• Nothing on this website is an offer to sell at a particular price; prices are confirmed for each order.
• Questions about these terms can be sent to essencebeautywholesale@gmail.com or by WhatsApp to (862) 220-8573.